FAQ's About Invoicing

1. Why does my numeric keypad (on the right side of my keyboard) not work when I'm entering invoices?


2.   Why aren't my deliveries showing up on the Customer reports?


3.   Can I enter invoices and payments early in the year even though I haven't closed the previous year yet?


4.   Why is it that when I enter a payment at the same time I enter a delivery to an Open Item account, the payment isn't applied?


5.   On a pre-buy delivery, the pre-buy gallons left on the customers Account Preference window were not reduced to reflect the gallons delivered.  Why?


6. Why have most of my price codes disappeared when entering a Delivery Invoice?


7. Why aren't a customer's "Over 30", "Over 60", and "Over 90" labels updating accurately on their ledger?