FAQ's About Delivery and Routing Functions

1. What do the colors mean on the "Add, Change, Delete Routes" screen?


2. How do I handle a customer who calls and is out of fuel (or very low)?


3. What do I do if a stop is not recalculating a return date?


4. Why does the system keep scheduling return dates way too frequently?


5. How do I change from Winter to Summer or from Summer to Winter?


6. How do I put in my Degree Days?


7. How do I keep will call customers from showing up on the Routing window?


8. Why have most of my price codes disappeared when entering a Delivery Invoice?