FAQ's About Delivery and Routing Functions


1. What do the colors mean on the "Add, Change, Delete Routes" screen?

 

2. How do I handle a customer who calls and is out of fuel (or very low)?

 

3. What do I do if a stop is not recalculating a return date?

 

4. Why does the system keep scheduling return dates way too frequently?

 

5. How do I change from Winter to Summer or from Summer to Winter?

 

6. How do I put in my Degree Days?

 

7. How do I keep will call customers from showing up on the Routing window?