Here's how to view service notes for a customer. This process begins by finding the account containing the service notes you're looking for.
1. Find the account with the service notes you want by using one of the following:
2. Regardless of how you get to the account, the detail account screen for that customer will be displayed.
3. Left-click the tab.
If there are any notes on the account, an asterisk will appear on the NOTES tab, like this .
4. This will display the notes screen for that account.
5. Left-click the button.
6. This will display all of the Service notes for the account.
You can print any of the notes on an account. Left-click the note you want to print and then left-click the button. If you have multiple tanks on the account, select the appropriate one when asked.
7. When you're done, left-click the close button to return to the Lynx Main Menu.